The business of healthcare

Another episode of the *Health Insurance Is Scary* saga.

This really is turning into a Scream franchise—me (Heather) writing about healthcare. Every time I think we’ve conquered an issue, there’s another scarier one lurking in the proverbial woods, waiting to inconvenience our lives.

At this point, I’m probably wrong to presume that we’re even dealing with people. There’s a greater chance that an AI tool or so…